IT Support Specialist 2nd Level | IT-Support 2nd Level (m/w/d)

Zeppelin Rental GmbH

Essen, Ruhr, Nordrhein-Westfalen, Deutschland
Published Jul 17, 2025
Full-time
Permanent

Job Summary

This role involves providing essential 2nd Level IT support for proprietary IT systems, specifically focusing on construction logistics tools like Zeppelin InSite 4.0 for site access control. The specialist will manage functional mailboxes, provide telephone support to users, and ensure the smooth operation of IT systems on construction projects, collaborating closely with project managers. Key responsibilities also include creating and maintaining project data within IT systems, administering projects throughout their lifecycle, and assisting with the maintenance of IT hardware and technical equipment. The ideal candidate will have a background in IT, at least two years of 2nd Level support experience, and strong problem-solving skills, contributing to a secure and stable corporate environment with opportunities for professional development.

Required Skills

Education

IT specialist training or comparable IT qualification; motivated career changers are welcome.

Experience

  • At least 2 years of experience in 2nd Level Support
  • Experience in logistics or construction projects is ideal

Languages

German (Fluent)English (Basic)

Additional

  • Not specified