IT Support Help Desk Specialist | "Mein Sport? IT Support!", Supporter (m/w/d) im Help Desk

Job Summary

This role is for an IT Support Help Desk Specialist who will be the first point of contact for IT system users, providing essential support and maintenance. Day-to-day tasks involve advising users, maintaining IT systems via phone, written communication, and remote access, and managing support requests through a ticketing system. The specialist will also contribute to IT projects such as system migrations and rollouts. The ideal candidate will have a background in IT system integration or a comparable qualification, coupled with initial professional experience in IT support. Strong knowledge of Windows operating systems and common applications, along with a self-reliant and systematic work approach, are crucial. This position offers an opportunity to work within a global network, benefit from diverse training opportunities, and enjoy a good work-life balance with options for hybrid work.