2nd Level Administrator | Administrator (m/w/d) 2nd Level

Job Summary

This role involves providing essential 2nd level support, focusing on the analysis and resolution of IT incidents and requests. The successful candidate will be responsible for the administration, maintenance, and optimization of Windows servers, alongside supporting Microsoft infrastructures like Exchange and Microsoft 365. Key duties also include performing system updates, patches, and security checks, as well as creating and maintaining technical documentation. This position offers an attractive opportunity to collaborate with various support levels and external service providers, contributing to IT projects such as migrations and rollouts. It's ideal for a professional with a strong background in IT, excellent problem-solving skills, and a customer-oriented approach, seeking a role with hybrid work flexibility and continuous learning opportunities.