IT Support Specialist | IT-Mitarbeiter Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support within a globally active, medium-sized company with a long history in the paper industry. The specialist will be responsible for resolving IT issues, installing and configuring software and hardware, and managing user accounts and access rights within Active Directory. Key duties also include performing system updates and maintenance, monitoring IT infrastructure for errors and security vulnerabilities, and meticulously documenting support cases and solutions in a ticketing system. Furthermore, the role involves training employees on IT topics and new technologies, emphasizing a strong service-oriented approach. This position offers an indefinite contract and opportunities for professional and personal development.