IT Specialist | IT Specialist (m/w/d)

Job Summary

This role involves ensuring customer satisfaction by identifying and meeting client requirements while adhering to defined Service Level Agreements. The IT Specialist will provide 2nd and 3rd level support for IT system administration, develop and verify application systems, and create comprehensive IT and user documentation. Additionally, they will conduct user training and contribute to various IT projects and organizational processes, including procurement. A key aspect of this position is the opportunity to specialize in specific areas within the IT landscape and services. This role is ideal for a proactive, reliable, and communicative individual with a strong problem-solving mindset and a foundational understanding of IT systems and applications.