IT Technician 2nd Level Support | IT-Techniker 2nd Level Support (m/w/d)

Job Summary

This role involves providing essential 2nd level IT support, focusing on the installation, monitoring, and maintenance of hardware and software across production and administration environments, both in-house and for clients. The successful candidate will manage the entire server and network infrastructure, including Windows and Linux servers, network components, and firewalls. Key responsibilities also include configuring and maintaining IT systems, resolving IT support tickets, and independently planning and executing internal IT projects. A strong background in end-user support, Active Directory administration, and cloud system management is crucial for this dynamic position. The role offers a chance to contribute to process optimization and documentation within an innovative and supportive team.