IT Onsite Support Technician | Onsite Support (m/w/d)

Herrmann Personaldienste GmbH

Berlin, Berlin, Deutschland
Published Apr 16, 2026
Full-time
Permanent

Job Summary

This role involves providing critical IT support for a leading German IT service provider within the greater Berlin area. As an Onsite Support Technician, you will be responsible for the day-to-day maintenance of IT operations, including the setup and configuration of workstations, hardware rollouts, and the installation of standard and specialized equipment like desktops, notebooks, and printers. You will manage the entire lifecycle of IT assets, from issuance and returns to warehouse management and ticket tracking in support systems. The position is ideal for candidates with a strong background in system integration and field service who enjoy direct customer interaction. This permanent, full-time role offers attractive benefits such as performance-based pay, holiday bonuses, and up to 30 days of vacation, all while working for a company that manages over 600,000 workstations globally. It is a fantastic opportunity for those seeking long-term perspectives and professional development in a stable, large-scale environment.

Required Skills

Education

Completed vocational training in IT, such as IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification.

Experience

  • Professional experience in customer service within a field service or user support environment
  • Practical experience in installing and configuring standard and specialized IT hardware
  • Experience in managing IT assets and warehouse stock
  • Experience using ticket systems for documentation and tracking

Languages

German (Fluent)

Additional

  • Valid Class B driver's license is required. Must be willing to travel within the greater Berlin area for field service assignments.