IT Infrastructure Support Specialist | Mitarbeiter (m/w/d) Support IT-Infrastruktur

Job Summary

This role involves providing comprehensive technical support and maintenance for IT infrastructure systems in Neuried. As the primary point of contact for customer inquiries, you will be responsible for independently resolving technical issues, coordinating with manufacturer support, and monitoring systems via remote access or on-site visits. You will collaborate closely with various departments to identify IT requirements while maintaining detailed documentation of processes and solutions. This position is ideal for service-oriented professionals who enjoy customer interaction and problem-solving. The role is particularly attractive due to its permanent contract structure, above-tariff remuneration including vacation and Christmas bonuses, and a strong perspective for permanent takeover by the client company. It offers a dynamic environment within one of Europe’s fastest-growing personnel service providers.