IT Systems Technician 2nd Level Support | IT Systemtechniker 2nd Level Support (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
As an IT Systems Technician for a long-standing trading company in Braunschweig, you will serve as the central point of contact for hardware and software requirements. Your daily responsibilities include resolving technical disruptions within 1st and 2nd level support, assisting users with diverse IT inquiries, and coordinating with external service providers. The role requires a candidate who can navigate complex network structures and virtualization environments while maintaining high service quality. This position offers a unique opportunity to work for a successful company with over 60 years of market presence, initially through a personnel service provider with a clear option for permanent takeover. You will benefit from flat hierarchies, direct communication channels, and professional development opportunities in a future-proof work environment.
Required Skills
Education
Completed vocational training in IT (e.g., IT Systems Integration Specialist) or a comparable qualification.
Experience
- Completed vocational training in the IT field or comparable professional experience
- Practical experience in user support and technical troubleshooting
- Professional experience with Hyper-V, Veeam, and network structures
- Experience handling interfaces such as BIZLight, BIZService, or LOBSTER
- Proficiency in MSSQL, BBJ, ODBC, and XML
Languages
Additional
- Valid Class B driver's license required. Position is located in Braunschweig. Role is initially via temporary employment with an option for permanent hiring.
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