Electrical Engineer Customer Support | Elektroingenieur (m/w/d) Customer Support

Job Summary

This role is for an Electrical Engineer specializing in customer support, focusing on the analysis and resolution of technical issues for clients through remote access and on-site visits. The position requires close collaboration with development and quality management teams to identify and rectify faults, handling complex support cases in coordination with first-level support. A key aspect of the job involves creating and updating maintenance and repair instructions, as well as checklists. The ideal candidate will independently conduct service assignments to ensure system functionality. This is an exciting opportunity for an ambitious professional looking to advance technology and provide critical support in a dynamic environment.