IT Onsite Support Technician | Onsite Support (m/w/d)

Job Summary

This role involves providing critical IT support for a leading German IT service provider across various client locations in the greater Berlin area. As an Onsite Support Technician, your day-to-day will focus on ensuring smooth IT operations by setting up and configuring workstations, troubleshooting hardware issues, and providing both 1st and 2nd level support. You will be responsible for the installation and maintenance of desktops, notebooks, printers, and media technology, while also managing equipment inventory and documenting activities in a ticket system. This position is ideal for those who enjoy a mix of technical hands-on work and direct customer interaction. The role is particularly attractive due to its permanent contract, attractive above-tariff compensation, and the opportunity to work with a major IT service provider managing over 600,000 workstations worldwide. It offers a structured 40-hour work week and professional development opportunities.