On-Site IT Support Specialist | On-Site Support Operator (w/m/d)

Job Summary

As an On-Site Support Operator at Autobahn GmbH, you will be the primary point of contact for IT users at the branch and its field offices. Your daily responsibilities involve providing comprehensive 1st-level support, managing tickets via phone and email, and performing physical hardware installations and software configurations. You will also manage mobile devices, conduct user training, and maintain critical IT infrastructure including servers, networks, and backup systems. This role is ideal for a customer-oriented professional who enjoys a mix of technical troubleshooting and direct user interaction. What makes this position attractive is the stability of a 100% federally-owned company combined with modern work-life balance benefits, such as 31 days of annual leave, flexible working hours, and mobile work options. You will play a vital role in ensuring the digital infrastructure of Germany's highways remains functional and secure.