IT Systems Technician 2nd Level Support | IT-Systemtechniker 2nd Level Support (m/w/d)

puro Personaldienstleistung GmbH

Erding, Bayern, Deutschland
Published Apr 7, 2026
Full-time
Permanent

Job Summary

As an IT Systems Technician in 2nd Level Support, you will serve as the primary point of contact for operational technical issues, managing client and server systems both on-site at customer locations and within data centers. Your daily responsibilities include the independent maintenance of IT systems, planning and executing new hardware and software installations, and ensuring thorough documentation of all technical interventions. This role requires a blend of hands-on technical work and customer-oriented problem-solving. Joining a successful IT service provider active since 1995, you will benefit from flat hierarchies, performance-based compensation, and opportunities for professional development. The position is initially offered through temporary employment with a clear option for permanent takeover, making it an excellent opportunity for professionals looking for long-term stability in a dynamic project environment.

Required Skills

Education

Completed vocational training in IT (e.g., IT Specialist for System Integration, IT Systems Electronics Technician, IT Customer Support, or a comparable technical qualification).

Experience

  • Several years of professional experience in user support or IT projects at the 2nd level
  • Professional experience in operating client and server systems
  • Experience in planning and executing new IT installations
  • Proven background in independent IT system maintenance

Languages

German (Fluent)

Additional

  • Valid Class B driver's license required. Position is located in Erding and involves on-site customer support.