IT Service Technician On-Site Support | IT-Servicetechniker Vor Ort Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in on-site support, based in Hamburg, for a leading technology service provider. The successful candidate will be responsible for documenting completed work, processing customer inquiries, and managing client systems and applications directly at customer locations. Key responsibilities include providing operational 2nd level support for iOS devices, network environments, and telecommunications components. This position offers the chance to work on challenging projects, benefit from continuous training, and enjoy a secure workplace with opportunities for personal initiative due to flat hierarchies. It's an excellent opportunity for someone with initial professional experience in user support and strong technical skills in Windows 10 and Office 365.