Onsite IT Service Technician | IT Servicetechniker Onsite (w/m/d)
Bechtle AG
Job Summary
This role involves working as a competent onsite IT Service Technician, acting as the primary point of contact for technical inquiries and specialized issues for both clients and colleagues. Day-to-day responsibilities include the installation and configuration of hardware and software, comprehensive Incident Management, and troubleshooting everything from minor faults to complex hardware repairs. The technician will handle device reconfiguration post-malfunction, replace damaged components, administer client and peripheral devices, and support network infrastructure setup, including patch cable checks and inventory management. The ideal candidate holds a technical qualification (e.g., IT Specialist or IT Systems Electronics Technician) and possesses professional experience in user support, IT rollouts, and standard ticket/client operating systems. The position offers continuous professional development through the Bechtle Academy, flexible working arrangements, and the security of an unlimited contract within a strong, collaborative team environment.
Required Skills
Education
Completed technical vocational training, such as IT Specialist (Fachinformatiker) or IT Systems Electronics Technician (IT-Systemelektroniker), or equivalent qualification
Experience
- Professional experience in user support
- Professional experience in installation and troubleshooting of hardware and software
- Experience in conducting IT rollouts
- Experience with common ticket and client operating systems
Languages
Additional
- Driving License Class B
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