Service Technician | Service Techniker (m/w/d)
PWS Electronic Service GmbH
Job Summary
This role is ideal for an IT-savvy individual who enjoys direct customer interaction and possesses strong organizational skills, focusing on the installation, configuration, and support of modern AIDA ORGA software solutions, including time management, workforce scheduling, access management, and digitization tools. The Service Technician acts as the primary contact for operational inquiries, performs initial software setup based on customer needs, and documents/tests results while finding pragmatic solutions to complex tasks. The position is attractive due to its focus on continuous learning, a supportive 'family-like' team environment, flexible working hours (flextime), and the opportunity to make a tangible impact by improving and digitalizing HR-related processes for clients in Germany.
Required Skills
Education
Completed vocational training as an IT System Electronics Technician, IT Management Assistant, IT Specialist for System Integration, or a comparable qualification.
Experience
- Professional experience in IT or HR environment (e.g., IT System Electronics, IT Specialist for System Integration, or comparable training)
- Experience working with application software (Anwendungssoftware)
- Professional experience in customer-oriented service
Languages
Additional
- Willingness to continuously learn and develop skills; Strong organizational talent and quality consciousness; Customer-oriented working style.
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