IT Support Specialist | Mitarbeiter(in) IT Support (m/w/d)

PWS Electronic Service GmbH

Germering, Oberbayern, Bayern, Deutschland
Published Nov 20, 2025
Full-time
Permanent

Job Summary

This role seeks an IT Support Specialist to join a reliable, future-proof company in Germering, focusing on installing, configuring, and supporting proprietary software solutions for time management, workforce planning, and access control. Day-to-day responsibilities involve acting as the primary contact for customers, handling operational questions, performing basic software setup according to client needs, and meticulously documenting and testing results. The ideal candidate possesses a structured, careful, and pragmatic approach to problem-solving, coupled with excellent written and verbal communication skills for effective customer interaction. Qualifications include completed vocational training in IT (such as IT Systems Electronics Technician or IT Specialist for System Integration), strong organizational talent, and a customer-oriented mindset. Career changers with relevant knowledge are explicitly encouraged to apply, as comprehensive training and mentorship are provided. This permanent position offers flexible working hours, a supportive team environment, and the opportunity to contribute ideas and drive continuous improvement.

Required Skills

Education

Completed vocational training as IT Systems Electronics Technician, IT Management Assistant, IT Specialist for System Integration, or comparable training in the IT or HR field

Experience

  • Completed vocational training (e.g., IT Systems Electronics Technician, IT Management Assistant, IT Specialist for System Integration) or comparable qualification
  • Professional experience in an IT or HR environment (desirable)
  • Experience in customer-facing communication and support
  • Willingness to learn and utilize professional experience as a career changer

Languages

German (Fluent)

Additional

  • Permanent employment contract; Location in Germering; Requirement for continuous professional development and learning