IT Specialist: IT Systems Integration Technician for Customer Support | IT-Experte: Fachinformatiker (m/w/d) für den Kundensupport

hanfried Personaldienstleistungen GmbH

Bremen, Bremen, Deutschland
Published Nov 13, 2025
Full-time
Permanent

Job Summary

This role is ideal for a qualified IT Systems Integration Technician ready to step into a demanding customer support environment in Bremen. The professional will be responsible for providing comprehensive First and Second-Level IT support, tackling hardware and software issues via phone, email, and remote access. Day-to-day tasks include the acceptance, analysis, and resolution of IT problems, alongside the installation, configuration, and maintenance of various IT systems. Key requirements include a completed vocational qualification in IT Systems Integration or equivalent, strong knowledge of Windows and/or Linux systems, networking, and IT security, coupled with excellent communication skills and a strong customer focus. This position offers a secure, full-time, permanent role in a future-oriented company with modern equipment and opportunities for professional development.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration or comparable qualification

Experience

  • Professional experience in IT support and customer service
  • Experience working with ticket systems
  • Experience in collaborating with IT departments

Languages

Not specified

Additional

  • Full-time availability (40 hours per week); Permanent contract (Unbefristet); Location in Bremen, Germany