IT Support Specialist | IT-Support-Mitarbeiter (m/w/d)

Job Summary

As an IT Support Specialist, you will be the first point of contact for user inquiries, playing a crucial role in maintaining smooth IT operations. Your daily tasks will involve receiving, analyzing, and processing user requests from headquarters and various locations, as well as logging, classifying, and resolving or escalating incident reports within a ticketing system. You will actively contribute to both 1st and 2nd level support, manage Microsoft Active Directory, and provide comprehensive user support for client/server environments. This role is ideal for a professional with initial experience in IT support, offering an unlimited employment contract, opportunities for mobile work, and extensive professional development programs, making it an attractive opportunity to advance your IT career in a supportive environment.