IT Service Technician | IT Service Techniker (m/w/d)

Job Summary

This role is for an IT Service Technician supporting one of Germany's largest IT system houses, offering excellent career growth opportunities and a permanent contract. The core responsibilities involve providing essential on-site IMAC (Install, Move, Add, Change) services directly to customers. Day-to-day tasks include verifying workplace functionality, performing detailed error analysis and resolution, and delivering Hypercare support for newly installed systems. The technician will also be crucial in executing IT rollout projects and managing PC and User Lifecycle processes. Candidates must possess strong knowledge of Windows 10/11, hardware (notebooks and desktops), and MS Office (O365). A key requirement is being highly communicative, service-oriented, and flexible, with a systematic and goal-oriented approach to problem-solving. This position requires a high degree of responsibility and teamwork, making it an attractive long-term career move in a future-oriented environment.