1st Level IT Supporter | 1st Level Supporter (w/m/d)

Robert Half Deutschland GmbH & Co. KG

München, Bayern, Deutschland
Published Sep 22, 2025
Full-time
Permanent

Job Summary

This role is for an enthusiastic 1st Level IT Supporter to join a hospital in Munich. The successful candidate will be the first point of contact for IT-related issues, responsible for initial analysis, classification, and resolution of support tickets and phone inquiries. Key responsibilities include managing emergency communications, remote support for various IT equipment and standard applications, and maintaining the IT operations across multiple locations. The position offers an opportunity to work in a dynamic healthcare environment, requiring strong problem-solving skills, a high degree of personal responsibility, and excellent communication abilities. This is an attractive opportunity for someone looking to contribute to essential IT services in a critical setting.

Required Skills

Education

Completed relevant training (e.g., IT Specialist, IT Systems Integration Specialist) or equivalent professional experience

Experience

  • Professional experience in IT support
  • Experience in a hospital/clinical environment (advantageous but not mandatory)

Languages

German (Fluent)

Additional

  • Class B driving license