Service Manager Scan Services | Servicemanager/-in Scandienste (m/w/d))

Job Summary

This role involves taking city-wide responsibility for the planning, control, and development of central IT services related to document digitalization, with a strong focus on implementing and operating e-files. The Service Manager will design and standardize city-wide scan processes, ensuring quality and compliance with legal, data protection, and archival requirements. Key responsibilities also include developing strategic guidelines for efficient scan solutions, evaluating new technologies, and integrating digital input procedures. The position requires managing external service providers, creating performance descriptions, ensuring SLA compliance, and collaborating with IT architecture, application support, and various departments. This is an exciting opportunity to shape the digital future of Stuttgart's public administration.