IT Support Service Desk Specialist | IT Mitarbeiter Support Service Desk

Job Summary

As an IT Support Service Desk Specialist, you will be the primary point of contact for business customers, independently handling incoming technical inquiries and resolving IT issues. This role focuses on providing first-level support, taking phone calls, and professionally processing incident reports. You'll analyze existing IT infrastructure to identify and implement optimization potentials, ensuring reliable and professional IT services. The position offers an attractive salary, a modern workplace with the latest technology, and opportunities for individual professional development and manufacturer certifications, all within a family-friendly company culture with flat hierarchies and short decision-making paths. This is an excellent opportunity for someone with a background in IT to grow their career in a supportive environment.