IT Support Specialist (1st and 2nd Level) | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)

Job Summary

This role is for an experienced IT Support Specialist to provide comprehensive 1st and 2nd level technical assistance and customer consultation. The successful candidate will be responsible for diagnosing and resolving hardware, software, and network issues, as well as administering Microsoft 365, Windows Servers, and cloud services. Key duties include managing user accounts in Active Directory/Azure AD, supporting virtualization environments (VMware vSphere, Hyper-V), and maintaining firewall, VPN, and network infrastructures. This position offers a permanent contract, flexible working hours, opportunities for professional development, and the option for two days of home office per week, making it an attractive opportunity for IT professionals seeking stability and growth.