IT Support Specialist (1st & 2nd Level) | IT Mitarbeiter 1st und 2nd Level Support (m/w/d)

Job Summary

This role involves providing comprehensive IT support and customer consultation at the 1st and 2nd level. The specialist will be responsible for diagnosing and resolving issues across hardware, software, and network environments. Key responsibilities also include administering Microsoft 365, Windows Servers, and cloud services, as well as managing user accounts and policies in Active Directory/Azure AD. The position offers an engaging opportunity to work with virtualization technologies (VMware vSphere, Hyper-V) and manage firewall, VPN, and network infrastructures. This is an attractive opportunity for an IT professional looking for a stable, full-time position with opportunities for continuous professional development and a good work-life balance, including home office options.